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What are your delivery timescales?

Orders are despatched on weekdays (Monday to Friday) excluding bank holidays and weekends (Saturday and Sunday).


UK Mainland

Standard delivery - up to 5-7 working days

Express delivery - Smaller items are usually delivered on a next day basis when ordered before midday on a weekday


2 Man Delivery Service 

Larger items – such as road mobility scooters & Riser Recliner Chair – are dispatched on a 2-man delivery service. The courier will contact you directly within 5 working days of the chair arriving at the delivery depot to arrange a convenient date to deliver your item when they're next in your area. 

 

Please bear in mind our 2-man deliveries can take longer than normal deliveries due to the limited number of depots around the country. If you have any concerns or enquiries about our 2-man deliveries, please contact us. 


Please note that any orders placed after midday, on a bank holiday, or a weekend will be dispatched on the next available working day.

Please be aware that delivery to the Scottish Highlands and Ireland can take an extra couple of days, therefore we advise that you do not choose express delivery as our couriers are unable to deliver within the next working day timescale to these locations.

Please note that we are unable to deliver to Jersey and Guernsey.

 

Europe

Up to 5-9 working days

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