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The portable rising aid for those who struggle to stand up from a seated position due to limited strength
Suitable for use with most armchairs or sofas
Offers 100% lift and can be used safely in recliners thanks to the non-slip base
Weighs just 5.4kg with a built-in carry handle for portability
Affordable alternative to a riser recliner chair
Easy to use - large toggle switch allows the user to start and stop the lift as desired
Memory form core offers premium comfort and pressure relief
Waterproof and machine washable - simply unzip and remove the 100% polyester cover
Patented LeveLiftTM Technology for a safe, gentle lift
Awarded the Arthritis Ease-of-Use Commendation
Code:
Mobility Aids
Brand
Able2
Dimensions
Seat size: Depth 48cm x Width 41cm, Minimum seat height: 6cm Maximum seat height: 25cm, Cable length: 3.7m
Weight
5.4kg (product), 21st/136kg (max user weight)
Please note our Express delivery is not available for the following postcodes: DG, TD, TR, PL, LD, LL30-78, SA 32-73, SY14-25, HR2-6
Please note unfortunately we do not deliver to the following postcodes:
GY, JE, ZE, HS, KW, IM, BT, AB, DD1-7, DD8-11, FK18-21, G84, IV, KA27-28, PA, PH, PO30-41, TR21-25, EIRE
We also do not deliver to the Isle Of Wight
We work with a dedicated courier service to deliver your new mobility aid as quickly and efficiently as possible. Orders are dispatched on weekdays.
Timescales are dependent on the size of the product or scooter. If you would like delivery times for a specific product or need your item by a specific date, please contact our friendly customer service team who will be happy to assist further.
All other branded Riser Recliners & Mobility Scooters: 48 hour delivery *once we have received the item from our supplier*
(Drive Medical, Freerider, Kymco, Pride Mobility, Roma Medical, Sunrise Medical, and TGA Mobility)
All other products: 5 – 7 working days (UK Mainland)
Please note that all other branded products such as Drive Medical, Sunrise Medical, Freerider etc are drop shipped by our supplier, and these items may be delivered separately from items that are not drop shipped. If you have any queries on drop shipping, please contact our customer service team.
Larger items – such as road mobility scooters – are dispatched on a 2-man delivery service. The courier will contact you directly within 5 working days of the scooter arriving at the delivery depot to arrange a convenient date to deliver your item when they're next in your area.
Delays
Sometimes occasional delays are unavoidable as a result of conditions outside of our control. Whilst we work hard and endeavour to deliver within the above timescales, we are unable to guarantee dates and times for deliveries.
Tracking Your Order
For any enquiries regarding your order including tracking and delivery information, please get in touch with our friendly and knowledgeable customer service department on 01604 813428 Mon – Fri 9am – 4pm.
Texting Number
Please note we now require you to provide us with a mobile number in the 'Texting Number' box at checkout as our couriers will contact you through text messages to inform you about your delivery. Please do not input a landline number.
Checking Your Order on Delivery
At the point of delivery, we kindly ask that you please thoroughly check your item, even if you do not intend to use your purchase immediately.
If there is any damage to your purchase, you can either sign as damaged with the courier or reject the item. Damages should be reported directly to our customer service team on 01604 813428 or via email at sales@proridermobility.com.
Any claims for damages or discrepancies must be submitted within 3 days of receipt of the item.
Redelivery / Missed delivery?
We kindly ask that at checkout you provide all of the correct and completed delivery details. All of our Riser Recliners and Mobility Scooters are delivered via our special two-man delivery service. When your item is out for delivery you will receive a text notification from the two-man delivery service. Please note it is important to ensure yourself or a family member is in to accept this delivery. Should our two-man service fail to deliver and then require a redelivery, could incur in additional delivery charges.
Returns & Refunds
When to Return
Changed your mind about your order? Not a problem – simply let us know within 45 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 45 days to return the item(s) to us.
Information regarding the return of damaged goods can be found at the bottom of this returns policy.
Please be aware that we will need to inspect and approve a return before issuing any refunds.
How to Return
We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.
If you have purchased your item via our website, please inform us of your request via email at sales@proridermobility.com.
If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.
Please note that you are liable for any transportation costs incurred to return your item(s).
Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@proridermobility.com.
Getting a Refund
The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
If you would like an update on the status of your refund, exchange or replacement please contact our team on 01604 813428 (Mon to Fri, 9am-5pm).
Returning Faulty Products
All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.
In the event of receiving a faulty item, we please ask that you either:
Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@proridermobility.com
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.
Contacting Us
If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.
Contact us by phone: 01604813428
Contact us by email: sales@proridermobility.com
Opening times: Monday to Friday, 9am to 4pm
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Credit/debit card
Paypal
Amazon Pay
Contact us with any questions you have about this product