Sunrise Medical Sterling S425 Mobility Scooter

£1,649.00 with VAT Relief
£1,978.80
(FREE UK Delivery)
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Item in Stock | Usually dispatched within 24 hours

DESCRIPTION
SPECIFICATIONS
DELIVERY
SECURITY
FAQS

Packed with power, the S425 has all-round suspension with a maximum speed of 8mph, making it fully legal for road use as well as on pavements. With bright, front/rear LED lights to keep you fully visible to other road users and a large battery size of 55Ah, you’re fully equipment for longer journeys. The generous wheel height (30cm) will help to tackle most outdoor obstacles with ease. Plus with the S425’s unique and attractive carbon-metallic colour, heads will turn just as easily as this scooter does.

Key Features

Top speed of 8mph
Maximum range of 26 miles
All-round adjustable suspension system
Large 30cm pneumatic wheels
Optional heavy duty rear-suspension kit for the S425 mobility scooter, you can increase stability
Advanced LED lighting technology
Adjustable seat height, depth and recline for maximum comfort
Flip-up comfort armrests are also width, angle and depth adjustable
Seat rotation ensures that getting in and out of your mobility scooter is effortless
Delta handle-bars
Adjustable tiller (the clever design even ensures that the headlight is automatically tilted as the tiller is adjusted)
Unique wig-wag control system also allows you to control your mobility scooter by using your fingers or thumb

Price Match

We offer a Price Watch guarantee. If you find the same product from any recognised supplier at a lower price we will match it.

5 Star Back Up and Warranty Service

Unlike other sellers our warranty/service back up includes the cost of carriage both to and from the customer's home. Therefore if you require back up service we would either send an engineer to your doorstep or send a carrier to collect the scooter, fully service it and return it to you all at our expense. Our company is famous for providing the best back up service around and we pride ourselves on our 'second to none' customer reputation.

1 Year Warranty Cover

3 Months Free Insurance is available

Mobility Scooters

Type	Class 3
Brand	Sunrise Medical
Dimensions	L135 x W66cm
Maximum Speed	8mph
Maximum Range	26 miles
Maximum User Weight	24st
Battery	55ah
Weight (Scooter)	117kg
Tyre Type	Pneumatic
Gradient	8º
Portability	No
Folding	No
Suspension	Yes
Lights	Yes
Indicators	Yes
Swivel Seat	Yes
Turning Circle	1.5m
Number of Wheels	4
Anti Tip Wheels	Yes
Wing Mirrors	2
Horn	Yes

Christmas Information

During the Christmas and New Year’s period Pro Rider Mobility will have some days of closure. We kindly ask that you are patient with your orders over this period and to expect a 24-48 hour delay on all deliveries. Please see our Christmas opening hours table below:

Christmas Customer Service Hours:

Date	Opening & Closing Hours
23rd December2022	Closed
24th December 2022	Closed
25th December 2022	Closed
26th December 2022	Closed
27th December 2022	Closed
28th December 2022	Open as usual: 9am – 3pm
29th December 2022	Open as usual: 9am – 3pm
30th December 2022	Open as usual: 9am – 3pm
31st December 2022	Closed
1st January 2023	Closed
2nd January 2023	Closed
3rd January 2023	Open as usual: 9am – 3pm

Christmas Showroom Hours:

Date	Opening & Closing Hours
23rd December2022	9:30am - 6:30pm
24th December 2022	9:00am - 4:00pm
25th December 2022	Closed
26th December 2022	Closed
27th December 2022	11:00am - 5:00pm
28th December 2022	9:30am - 6:30pm
29th December 2022	9:30am - 6:30pm
30th December 2022	9:30am - 6:30pm
31st December 2022	9:00am - 4:00pm
1st January 2023	Closed
2nd January 2023	Closed
3rd January 2023	9:30am - 6:30pm

Pro Rider Mobility is proud to offer free delivery to UK Mainland. Orders are dispatched on weekdays and timescales are dependent on the size of the product or scooter.

If you would like delivery times for a specific product, if need your item by a specific date, or you are located outside mainland UK, please contact our friendly customer service team for a quote.

At the point of delivery, we kindly ask that you please thoroughly check your item, even if you do not intend to use your purchase immediately.

Expected Delivery Times

UK Mainland - Up to 5-7 working days

2 Man Delivery Service

Larger items – such as road mobility scooters – are dispatched on a 2 man delivery service. The courier will contact you directly to arrange a convenient date to deliver your item.

When to return

Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
Information regarding the return of damaged goods can be found at the bottom of this returns policy.
Please be aware that we will need to inspect and approve a return before issuing any refunds.

How to return

We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement. If you have purchased your item via our website, please inform us of your request via email at sales@proridermobility.com. If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.

Please note that you are liable for any transportation costs incurred to return your item(s).

Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.

If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.

Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@proridermobility.com.

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

Contact telephone: 01604 813428

Contact email: sales@proridermobility.com

We are open from Monday to Friday, 9am to 5pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

Credit/debit card

Paypal

Amazon Pay

Returns
Warranty
- Warranty

Returns

Returning an Unwanted Item

Changed your mind on your item? Not a problem!

Please let us know within 14 days of receipt of your goods, you'll then have an additional 14 days to return to us.

We kindly ask that you email us at sales@proridermobility.com with your order details and advise whether you would like a refund or exchange.

Please note that unwanted items are returned at the customer's expense and must be sent back unused and in the original packaging and condition in which they were received - this is also applicable to orders with multiple boxes.

Please also request proof of postage from your chosen courier and provide this in your email to us.

N.B. All items should be checked upon delivery, even if you are not planning on using your item straight away.

Returning a Faulty Item

We're sorry to hear that you have received a faulty item.

In the event of your order arriving faulty or damaged, we kindly ask that you either reject the order upon delivery or sign for the item as damaged and then reach out to us at sales@proridermobility.com within 3 working days.

Please provide your order details, information about the fault/damage, and supporting images in your email to us.

Our team will review the information provided and, if a replacement is agreed, we will send this to you free of postage charges.

If you would prefer a refund, please kindly let us know and we will arrange collection of the faulty item.

N.B. Please be aware that we cannot accept any damaged claims after 3 working days of receipt of the order.

Receiving My Refund

Once we have confirmation that we have received your items, we will process your refund within 3-5 working days via your original payment method.

Alternatively, we will send out your replacement/exchange according to the above timescales if this has been requested instead of a refund

Please note that refunds for unwanted items do not include the original postage costs, only the amount of the product itself.

For any updates on your refund, please feel free to call our friendly team on 01604 813428 (Mon to Fri, 9am-5pm).

N.B. If an unwanted item is not returned to us in its original packaging and condition, we reserve the right to withhold part or all of a refund.

Warranty

All Pro Rider brand items come with a one year manufacturer's warranty as standard.

Goods from other manufacturers have their own individual warranty policies.

N.B. All items should be checked upon delivery, even if you are not planning on using your item straight away.

Any manufacturing faults should be reported to us within 3 working days of receiving your goods.

Please refer to 'how do I return an unwanted item' section for more information.