Drive Medical Envoy 4 Mobility Scooter

£1,298.33 with VAT Relief
From £1,558.00
(FREE UK Delivery)
|
|

For excellent performance, the Envoy 4 Scooter has a whole host of high grade features including all-round suspension, a powerful 350W motor, LED headlights and large range batteries.

Please note: All of our mobility scooters are specially ordered and could take up to 30 days to be delivered and will be delivered unbuilt except when customers pay an additional fee for our White Glove Delivery Service (T&C’s apply). If you have any queries on this, please contact our customer service team.

Item in Stock | Usually dispatched within 24 hours

Add To Compare

DESCRIPTION
DELIVERY
SECURITY
FAQS

For excellent performance, the Drive Medical Envoy 4 mobility scooter has a whole host of high grade features including all-round suspension, a powerful 350W motor, LED headlights and large range batteries.

Key Features

Top speed of 4mph
Maximum range of 30 miles
Stylish silver wheel hubs
Delta bars as standard
Black pneumatic tyres

The Envoy 4 comes with 34ah batteries as standard - 50ah batteries are available, prices on request

Price Match
We offer a Price Watch guarantee. If you find the same product from any recognised supplier at a lower price we will match it.

5 Star Back Up and Warranty Service
Unlike other sellers our warranty/service back up includes the cost of carriage both to and from the customer's home. Therefore if you require back up service we would either send an engineer to your doorstep or send a carrier to collect the scooter, fully service it and return it to you all at our expense. Our company is famous for providing the best back up service around and we pride ourselves on our 'second to none' customer reputation.

1 Year Warranty Cover

3 Months Free Insurance is available

Pro Rider Mobility is proud to offer free delivery to UK Mainland. Orders are dispatched on weekdays and timescales are dependent on the size of the product or scooter.

If you would like delivery times for a specific product, if need your item by a specific date, or you are located outside mainland UK, please contact our friendly customer service team for a quote.

At the point of delivery, we kindly ask that you please thoroughly check your item, even if you do not intend to use your purchase immediately.

Expected Delivery Times

UK Mainland - Up to 5-7 working days

2 Man Delivery Service

Larger items – such as road mobility scooters & Riser Recliner Chair – are dispatched on a 2-man delivery service. The courier will contact you directly within 5 working days of the chair arriving at the delivery depot to arrange a convenient date to deliver your item when they're next in your area.

Please bear in mind our 2-man deliveries can take longer than normal deliveries due to the limited number of depots around the country. If you have any concerns or enquiries about our 2-man deliveries, please contact us.

When to return

Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
Information regarding the return of damaged goods can be found at the bottom of this returns policy.
Please be aware that we will need to inspect and approve a return before issuing any refunds.

How to return

We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement. If you have purchased your item via our website, please inform us of your request via email at sales@proridermobility.com. If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.

Please note that you are liable for any transportation costs incurred to return your item(s).

Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.

If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.

Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@proridermobility.com.

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

Contact telephone: 01604 813428

Contact email: sales@proridermobility.com

We are open from Monday to Friday, 9am to 5pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

Credit/debit card

Paypal

Amazon Pay

Returns
Warranty
- Warranty

Returns

Returning an Unwanted Item

Changed your mind on your item? Not a problem!

Please let us know within 14 days of receipt of your goods, you'll then have an additional 14 days to return to us.

We kindly ask that you email us at sales@proridermobility.com with your order details and advise whether you would like a refund or exchange.

Please note that unwanted items are returned at the customer's expense and must be sent back unused and in the original packaging and condition in which they were received - this is also applicable to orders with multiple boxes.

Please also request proof of postage from your chosen courier and provide this in your email to us.

N.B. All items should be checked upon delivery, even if you are not planning on using your item straight away.

Returning a Faulty Item

We're sorry to hear that you have received a faulty item.

In the event of your order arriving faulty or damaged, we kindly ask that you either reject the order upon delivery or sign for the item as damaged and then reach out to us at sales@proridermobility.com within 3 working days.

Please provide your order details, information about the fault/damage, and supporting images in your email to us.

Our team will review the information provided and, if a replacement is agreed, we will send this to you free of postage charges.

If you would prefer a refund, please kindly let us know and we will arrange collection of the faulty item.

N.B. Please be aware that we cannot accept any damaged claims after 3 working days of receipt of the order.

Receiving My Refund

Once we have confirmation that we have received your items, we will process your refund within 3-5 working days via your original payment method.

Alternatively, we will send out your replacement/exchange according to the above timescales if this has been requested instead of a refund

Please note that refunds for unwanted items do not include the original postage costs, only the amount of the product itself.

For any updates on your refund, please feel free to call our friendly team on 01604 813428 (Mon to Fri, 9am-5pm).

N.B. If an unwanted item is not returned to us in its original packaging and condition, we reserve the right to withhold part or all of a refund.

Warranty

All Pro Rider brand items come with a one year manufacturer's warranty as standard.

Goods from other manufacturers have their own individual warranty policies.

N.B. All items should be checked upon delivery, even if you are not planning on using your item straight away.

Any manufacturing faults should be reported to us within 3 working days of receiving your goods.

Please refer to 'how do I return an unwanted item' section for more information.