Pro Rider Mobility is proud to offer free delivery to UK Mainland. Orders are dispatched on weekdays and timescales are dependent on the size of the product or scooter.
If you would like delivery times for a specific product, if need your item by a specific date, or you are located outside mainland UK, please contact our friendly customer service team for a quote.
At the point of delivery, we kindly ask that you please thoroughly check your item, even if you do not intend to use your purchase immediately.
Expected Delivery Times
UK Mainland - Up to 5-7 working days
Europe - Up to 5-9 working days
2 Man Delivery Service
Larger items – such as road mobility scooters – are dispatched on a 2 man delivery service. The courier will contact you directly to arrange a convenient date to deliver your item.
When to returnChanged your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
How to returnWe kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement. If you have purchased your item via our website, please inform us of your request via email at email@example.com. If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.
If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.
Contact telephone: 01604 813428
Contact email: firstname.lastname@example.org
We are open from Monday to Friday, 9am to 5pm
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